Billing and plans
Review the organization’s plan and billing owner.
Review billing#
- Open Settings → Billing.
- Identify whether the tenant is not billed, partner-managed, or self-serve.
- For self-serve billing, review the plan, billing details, invoices, and available management action.
- Use Compare plans before changing a subscription.
Partner-managed tenants show the provider and contact route instead of payment controls. Lab or not-for-resale tenants may not offer plan selection.
Only authorized organization administrators can manage billing. If controls are absent, verify both role and billing ownership before contacting support.
Plan names, prices, limits, and checkout availability can change; use the values displayed in Console as the current offer. Do not use the command-palette upgrade page as proof that a subscription changed.